Contact and Support
Bought a Tusy heat press on Amazon? Amazon customer service handles everything about your order, including returns and repairs. This site has no phone line or support email of its own.
About an order
Get Help Through Amazon
Shipping, payment, returns and complaints all go through Amazon, and so do repair, parts and warranty requests. Start from the order page: it already has your purchase details, so the right team sees the model and date without you typing them in.
- Order status and delivery
- Returns and refunds
- Payment and billing
- A press that arrived damaged
- Missing parts or accessories
- Warranty, repairs and replacement parts
- Technical questions and complaints
About the press
Most Answers Are on the Homepage
Which model fits your work, what temperature to set for a given vinyl, how to switch the display to Fahrenheit, why a transfer is peeling at the edges. Those are covered on the homepage.
- Manual, slide-out or automatic
- Temperature and time chart
- Pressing a shirt, step by step
- Frequently asked questions
Settings for a specific transfer come from that transfer's own instructions. Anything the homepage doesn't cover goes through Amazon, where the seller can reply.
About this website
As an Amazon Associate, tusyheatpress.org earns a commission on qualifying purchases made through its links.
To reach the site administrator, use the contact form in the WHOIS record for tusyheatpress.org.